Trusted by the Zomato ecosystem
We efficiently manage over 15 million monthly interactions across Zomato, at 99.99% uptime
The only AI toolbox you’ll ever need
From conversational AI agents to co-pilots, unlock endless possibilities to transform your business
No-Code
Cost-Effective
Powerful Analytics
Accurate Image Classification
Enhance support by precisely categorizing images for faster resolutions
Automated Quality Audits
Ensure complete oversight by automating quality checks across all interactions
SOP coverage
Greeting & Introduction
Customer Sentiment
Action
Closure
As a loyal customer, I find this experience very disappointing
Voice AI Agents
Build and deploy low cost voice AI agents that talk and take actions like humans
Low latency audio streaming
Multilingual support
Function calling
AI Powered Analytics
Identify issues, ask questions and unlock valuable insights from your interactions
Type your question
Intelligent Conversations. Effortless Support
Seamlessly integrate data sources and SOPs to generate accurate responses and actions
Sure, here it is.Agent Co-pilot
Assist your team with real-time personalized customer insights and actions
Chat Summarization
Summarizes conversations to keep agents focused
Smart Suggestions
Accurate and policy driven response suggestions
Contextual Actions
Recommends optimal actions for quicker resolution
Real-Time Assistance
Smartly engages with data sources to provide updated information
Fluid Integrations
Integrate seamlessly with tools like Freshdesk, Zoho, and more
nugget
Maximize Efficiency
Optimize workflows, drive faster issue resolutions, and achieve measurable cost reductions
80% Queries resolved by AI agents
Increase bot resolution rates, minimizing customer frustration and repeat interactions
25% Increase in compliance
Improve compliance with agent co-pilot, ensuring agents follow best practices
20% Reduction in resolution time
Enhance team efficiency allowing for greater focus on high-value or complex queries
Ready to transform your business?
Get started and see how AI can transform your customer interactions—faster, smarter, better.
