Agents That Resolve,Not Just Respond

Nugget's Chat handles every step from enquiry to resolution with seamless human escalation when needed

Nugget Chat conversation
Outcomes That Scale With Your Business

Drive Acquisitions

Convert more customers through guided journeys, personalised recommendations, and proactive engagement

Guided Buying JourneysPersonalised RecommendationsLead Qualification

Purpose Built For Enterprise Conversations

Full Context Retention

Full Context Retention

Remembers past interactions across channels so customers never have to repeat themselves

In-call Actioning

In-call Actioning

Connects with business systems to fetch data and complete actions in real time

Intent Recognition

Intent Recognition

Understands customer intent and guides conversations toward the right outcome

Knowledge Grounding

Knowledge Grounding

Responds using approved knowledge policies and documentation for accurate answers

No-Code Agent Builder

No-Code Agent Builder

Build edit and deploy chat workflows visually without engineering dependency

Multilingual Engagement

Multilingual Engagement

Supports 50+ languages while adapting to customer language tone and dialect

The Orchestration Layer Behind Every Resolution

Layer 1 — Live conversation
Layer 2 — Reasoning + Execution Layer
Layer 3 — Optimise + Observe

Unified Ticketing Layer

Omnichannel Execution

Omnichannel Execution

360º platform that integrates across voice, chat and other digital touchpoints

Triaging & Routing

Triaging & Routing

Triaging engine that analyses tickets and auto-routes to the right support agent

Tracking & Analytics

Tracking & Analytics

Real-time ticket tracking and advanced analytics capabilities

Alerts & SLA Escalations

Alerts & SLA Escalations

Trigger real-time alerts, and auto-enforce SLAs for high-priority requests

Seamless Integration

Built to uphold highest
Security Benchmarks

TLS 1.2+ in transit  A 4-layer LLM fallback with full audit logging

Dedicated per-tenant isolation  AES at rest, zero data retention

AICPA SOC
ISO 42001
ISO 27001
ISO 27701

Ready to transform your enterprise?

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Deploy ecosystem of AI agents to own Enterprise Outcomes

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